Below is not a definitive course list but an idea of what we offer in communication skills training...
Presenting
- Confident public speaking
- Improving vocal technique
- The right way to present with PowerPoint
- Advanced techniques for the confident presenter
- Making presentations with impact
- Presentation skills for creative teams
- Preparing and presenting the perfect business pitch
- Writing and structuring presentations
Managing People and Business
- Empowered project management
- Key account management skills in marketing
- Managing change in the workplace
- Effective negotiation
- Handling difficult people and situations
- Managing conflict in the workplace
- Intelligent leadership
- Managing for results
- Mastering delegation
- Assertive management
- Personal effectiveness
- Time management
- Persuasive and influential communication
- Building winning teams
- Training techniques to train your team
- Managing, appraising and motivating teams and people
- Mentoring for senior managers
Creativity and Thinking
- Advanced lateral thinking techniques
- Creative facilitation skills
- Creative thinking and problem solving
Selling and Negotiating
- Key account management
- Key selling skills
- Sales communication
- Closing the sale
- Sales prospecting
- Presenting sales propositions
- Coaching skills for sales mangers
- Selling and creating new business opportunities
- Key negotiation skills
- Negotiating with difficult people
- Training techniques to train your team
Marketing Communication
- Fundamentals of marketing
- Marketing communication in the marketing mix
- Sales promotion
Writing
- Writing key messages in business
- Writing for the web
- Document and proposal writing
- Editing and proofreading
- Catalogue and leaflet communication
- Creative copywriting
- Writing and delivering presentations
- Writing brilliant newsletters and internal comms
- Writing brochures that get results
- Public relations - press releases and ghost writing
- Writing interesting articles and features
